You are not logged in and cannot view all content. Log into Otelier (or log into HelpJuice).

Why Are We Being Billed When Our Properties Are Not Live?

Support Home Billing FAQs

Why Are We Being Billed When Our Properties Are Not Live?

Discover who to contact about billing for onboarding properties

Share Link

This is a question for your Customer Success Manager (CSM). They need to confirm your account status. 

Once confirmed, accounting can make all adjustments if/when needed.

Please contact your CSM directly.

Was this article helpful?

Related Articles:

Can’t find what you’re looking for?

Our customer support team is here for you.

Contact Support